HILLS IN HOLLYWOOD will review this policy over time in accordance to new laws and technological advances; the operation of the business and to ensure it remains relevant to the entity.
HILLS IN HOLLYWOOD collects personal information on clients to supply and provide them with telecommunications and information services.
PERSONAL INFORMATION PROVIDED BY YOU
The company will collect personal information by the way of forms being filled out, face to face contact, telephone and email. The type of information held may include your name, current and previous address, phone and fax numbers, email address & occupation. This is to enable HILLS IN HOLLYWOOD to provide you with the service you require.
HOW HILLS IN HOLLYWOOD MAY USE YOUR PERSONAL INFORMATION?
Your personal information may be used for a number of purposes connected to our business operations, these include:
- Processing orders and/or applications
- Arranging payments and overseeing accounts
- Conducting credit checks.
- Assisting relevant authorities in any legal requirement abiding by the law in relation to a crime, legal proceedings or fraud.
WHO MIGHT HILLS IN HOLLYWOOD DISCLOSE YOUR PERSONAL INFORMATION TO?
HILLS IN HOLLYWOOD A may disclose your personal information to others outside of the company to:
- Assist other companies to activate telephones equipment as required
- Staff from the following departments: installation, maintenance, service, repairs and engineering as required
- Debt recovery agencies
- Your legally authorized representative.
- Credit reporting and fraud checking agencies
- Other companies associated in a transfer for the sale or part-sale of our assets or business.
- Our professional advisors including lawyers, accountants and auditors.
- Law enforcement agencies that may require assistance in the prevention of crime or fraud.
MANAGEMENT SECURITY OF PERSONAL INFORMATION
The staff at HILLS IN HOLLYWOOD respects the confidentiality of its client’s personal information. Responsible steps are taken to ensure all Personal information collected, disclosed is current and up to date in a complete form. This information is stored in a secure and safe form so that authorized personal can be the only ones to access it.
HOW YOU CAN ACCESS YOUR PERSONAL INFORMATION
Abiding by the Commonwealth Privacy Act, any individual has access to their personal information that the company holds. However, there are some exceptions outlined in the Act. If you would like to access your information please notify the Senior Account Manager at HILLS IN HOLLYWOOD.
HOW DOES HILLS IN HOLLYWOOD USE CUSTOMER INFORMATION?
We do not sell or rent customer information.
p>We use customer information to notify customers of system and service related issues including: system upgrades, scheduled maintenance, network downtime, newly added services or features and any other communication deemed relevant to the continuance of our service. We may share customer information with partner companies when a customer has requested a service or product provided by that company. The information given will only be that which is necessary to implement the service or product requested.
As required by law, we will disclose customer information to name, contact, or bring legal action against persons causing harm or interfering with the rights or property of HILLS IN HOLLYWOOD, our customers, or others.
HILLS IN HOLLYWOOD processes all transactions via SSL Certificate.
WHAT IS AN SSL CERTIFICATE?
An SSL Certificate (also known as digital certificate) is an electronic document that contains the information necessary to establish a secure SSL connection. When a site offers an SSL-secured form, the information submitted via that is encrypted using a SSL certificate and then decrypted with another key after it has been transmitted. When used in credit card transactions or other secure transaction, the Web site collecting the credit card information and the site to which the information is being transmitted must both have an SSL Certificate. SSL certificate ensuring that information submitted through a web site is secure and cannot be accessed by unauthorized users or hackers. Whenever you enter personal information or credit card information on ANY web site, be sure you see a small padlock icon at the bottom of your browser screen.
When you submit your credit card number on our order form, our secure server encrypts the information and sends it to our gateway provider who also has a SSL certificate, the gateway provider sends the same information to the Westpac SSL server to verify the account and a signal is sent back to our server to confirm or decline the amount. All this is done in real time and is highly encrypted.